Privacy Policy

1. Introduction

This Privacy Policy explains how **WHMD2 Management** (“we”, “our”, or “the App”) collects, uses, and protects your information when you use our mobile application and related services. We respect your privacy and are committed to safeguarding your personal data in compliance with applicable data protection laws.

By using the App, you agree to this Privacy Policy.

2. Information We Collect

2.1 User-Provided Information
When you create or update your user profile, we may collect:
- Full name
- Address
- Phone number
- Email address (if provided)
- Login credentials (username, hashed password via SHA-256)

This information is voluntarily provided by you and used for account management and communication purposes.

2.2 Automatically Collected Information
When you use the App, certain technical data may be automatically collected, including:
- IP address and network information
- Device type, operating system, and app version
- Log data for authentication, security, and troubleshooting

We do not collect or access any data unrelated to the app’s core functionality.

3. How We Use Your Information
Your information is used strictly for legitimate operational purposes, including:
- User authentication and secure login management
- Maintaining and updating user profiles
- Processing issue slips, warehouse transactions, and related business records
- System monitoring, debugging, and fraud prevention
- Compliance with applicable laws and regulations

We do not use your data for marketing, profiling, or advertising.

4. Data Storage and Retention
- All data transmissions between the App and our servers are encrypted via **HTTPS (TLS)**.
- Personal data is securely stored on our servers and retained only as long as necessary to provide our services or meet legal requirements.
- IP addresses and logs are retained for a limited period (typically up to **30 days**) for operational and security purposes.
- Passwords are irreversibly hashed (SHA-256) and never stored in plain text.

5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share limited information only in the following circumstances:
- With trusted **service providers** (e.g., hosting or infrastructure partners) solely to operate and secure the App.
- When required by **law or legal process**.

All third parties are bound by confidentiality and data protection agreements.

6. Data Security
We implement industry-standard security measures to protect your personal data, including:
- Encrypted network communication (HTTPS)
- Role-based access control and authentication
- Secure server infrastructure and periodic audits

While we take every precaution to safeguard your data, no digital system is completely immune from security risks.

7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent to data processing
- Request information about how your data is used

To exercise any of these rights, please contact us at the email address below.

8. Children’s Privacy
This App is not intended for children under **16 years of age**.
We do not knowingly collect or store personal data from minors.
If we become aware that a child’s data has been provided, we will delete it promptly.

9. Changes to This Policy
We may update this Privacy Policy from time to time.
All updates will be posted on this page, and continued use of the App constitutes acceptance of any changes.

10. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
📧 **contact@thietkewebdep24h.com**
🏢 **WHMD2 Management**